Privacy policy

Last Updated: September 24, 2026

At WOWGEN, we respect your privacy and are committed to protecting the information you provide while using our AI-powered video ad generation platform. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.

1. Information We Collect

Depending on how you use WOWGEN, we may collect the following information:

  • Name and contact information, such as your email address.
  • Account and login information when you create an account.
  • Information you provide while creating video advertisements.
  • Uploaded images, logos, text, product information, or other content used to generate videos.
  • Payment and transaction information where you purchase paid services. Payment details may be processed by third-party payment providers.
  • Device, browser, IP address, and general usage information for security, analytics, and service improvement.

2. How We Use Your Information

We may use collected information to:

  • Create and manage your WOWGEN account.
  • Generate and deliver AI-powered video advertisements.
  • Process purchases, subscriptions, credits, or other transactions.
  • Provide customer support and respond to your enquiries.
  • Improve the functionality, performance, and reliability of our platform.
  • Detect, prevent, and address fraud, abuse, security issues, and technical problems.
  • Communicate with you regarding your account, transactions, services, or important changes.

3. AI-Generated Content

WOWGEN uses artificial intelligence and related technologies to create video advertisements based on information and content provided by users. Your submitted content may be processed by our systems and, where necessary, third-party technology providers that help us operate our services.

You should only upload content that you have the legal right to use. You are responsible for ensuring that your uploaded images, logos, text, videos, music, trademarks, and other materials do not infringe the rights of others.

4. Cookies and Analytics

WOWGEN may use cookies and similar technologies to maintain sessions, remember preferences, understand website usage, improve performance, and help provide a better user experience.

Third-party analytics or technology services may also use cookies or similar technologies in accordance with their own privacy policies.

5. Sharing of Information

We do not sell your personal information as a business practice. We may share information with trusted service providers when necessary to operate WOWGEN, including hosting providers, payment processors, analytics services, email providers, AI technology providers, and other infrastructure providers.

We may also disclose information where required by applicable law, legal process, or to protect the rights, safety, security, and integrity of WOWGEN, our users, or others.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Third-Party Services

WOWGEN may use third-party services to provide hosting, payments, analytics, AI processing, communications, or other functionality. These providers may process information according to their own terms and privacy policies.

9. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is processed.

To make a privacy-related request, contact us using the email address below.

10. Children's Privacy

WOWGEN is not intended for children who are not legally permitted to use online services under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with a revised date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@wowgen.app